Privacy Policy
At Al Baseer Foundation, we value your privacy and are committed to safeguarding the personal information that you share with us, whether you're browsing our website or supporting our charitable work. This privacy policy outlines how we collect, store, use, and protect your information in compliance with best practices of data protection and transparency.
1. Information We Collect
We may collect both non-personal and personal information when you use our website or interact with our services. This includes:
- General browsing data: such as your IP address, browser type, device, location (approximate), pages visited, and time spent on the site.
- Personal details: name, email address, postal address, phone number, and any other information you submit via forms or donation transactions.
- Donation data: such as donation category (e.g. zakat, sadaqah), amount, and transaction reference (Note: we do not store your credit/debit card details).
2. Cookies and Tracking
Our website uses cookies to improve your experience, keep you logged in, and enable donation-related functionality. These cookies:
- Do not store any personal or financial data.
- Help us understand user behavior for analytics purposes.
- Are only used to maintain smooth functionality of the website and donation system.
You can choose to disable cookies through your browser settings, but this may affect website performance or prevent access to donation forms.
3. Purpose of Collecting Information
The data collected allows us to:
- Respond to your queries and requests effectively.
- Process and allocate your donations to the correct causes.
- Send donation receipts and acknowledgements.
- Keep you informed about project updates, future campaigns, or events (only if you have opted-in).
- Improve website performance through user analytics and page interaction.
4. Use and Storage of Your Data
We store your data securely in our protected systems. Personal information is only accessible to authorized staff who are bound by confidentiality. We retain your information only for as long as necessary to fulfill the purposes for which it was collected, or as required by legal and audit requirements.
5. Data Sharing
We do not sell, rent, or trade your personal data to any third-party organizations. We may, however, share data with:
- Trusted service providers (e.g. cloud servers, email tools) strictly for operational purposes.
- Regulatory authorities if legally required.
- Auditors or consultants bound by confidentiality agreements.
6. Security Measures
We implement strong technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure servers and password-protected databases.
- Encryption protocols for data transfer.
- Internal staff access control and data handling policies.
7. Access, Update, or Remove Your Data
You have the right to:
- Request a copy of the information we hold about you.
- Update or correct your personal details.
- Request deletion of your data (unless required for legal or compliance reasons).
To exercise any of these rights, please contact us via email or phone.
8. Communication Preferences
If you have subscribed to receive project updates or newsletters, you may unsubscribe at any time by following the link in the email or contacting us directly.
9. Financial Information
Al Baseer Foundation does not store or process your credit or debit card numbers on our servers. All online payments are handled by secure, third-party payment gateways that are PCI-DSS compliant.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed of how we are protecting your data.
11. Contact Us
If you have any questions or concerns regarding our privacy policy or your data, you can reach us at:
Al Baseer Foundation
Karachi, Pakistan
Phone: +92 300 1234567
Email: abeh@albaseerfoundation.org
Thank you for trusting Al Baseer Foundation. Your privacy is our priority, and your support helps us serve those who need it most with transparency and integrity.